Terms of Service

1. What RosterRadar is

RosterRadar is an independent application that retrieves your own published duty roster from your airline's AIMS-based crew portal and presents it to you, together with rest calculations, reminders, station information and optional sharing with crew colleagues and family.

RosterRadar is not affiliated with, endorsed by, sponsored by, or operated by any airline, nor by AIMS or the vendor of any other crew-management system. Airline names appear in the app solely so that you can identify your own employer.

RosterRadar is a convenience tool. It is not an official source of your roster. Your airline's own systems and published documents remain authoritative. Always verify report times, duty details and operational information against your airline's official source before acting on them.

2. Eligibility and your account

• RosterRadar is intended for professional airline crew and you must be at least 18 years old to use it.
• You are responsible for keeping your account credentials confidential and for all activity under your account.
• You must provide accurate information when creating your account, and keep it up to date.
• You may not share your account with, or transfer it to, another person.

3. Connecting your crew account

To fetch your roster, RosterRadar signs in to your airline's AIMS crew portal using credentials you supply. By connecting your crew account you confirm that:

• The credentials are your own, and you are authorised to use them.
• You are responsible for complying with your own airline's IT, security, acceptable-use and data-handling policies when connecting a third-party application to your crew account. Those policies vary between airlines, and it is your responsibility — not ours — to check whether your employer permits it.
• You will only retrieve your own roster, not anyone else's.

The connection is read-only: RosterRadar does not bid, swap, accept, drop, or write anything back to your crew account. You may disconnect at any time from within the app, which deletes the stored credential.

4. Acceptable use

You agree not to:

• Use RosterRadar for any unlawful purpose, or in breach of any airline, regulatory or employment obligation that applies to you.
• Access, or attempt to access, another person's roster, account or data without their consent.
• Use crew contact details or roster information obtained through the app to harass, spam, or contact colleagues for purposes unrelated to your work, or to send unwanted repeat connection requests or notifications.
• Reverse engineer, decompile, scrape, or attempt to gain unauthorised access to the app, our servers or another user's data.
• Interfere with, overload, or disrupt the service or the infrastructure it runs on.
• Resell, sublicense or commercially redistribute the service or its content.

You remain responsible for any information you choose to share with crew connections or family members through the app.

5. Premium and billing

• RosterRadar offers a free plan and a paid Premium plan. Premium is USD $5.99 per month, available in one-month, three-month, six-month and twelve-month terms. The monthly rate is the same at every term; longer terms simply renew less often.
• Purchases are processed by the Apple App Store or Google Play, not by us. Their terms and refund policies apply to the transaction.
• Subscriptions renew automatically at the end of each term unless cancelled. Cancel through your App Store or Google Play account settings; cancelling in the app alone does not stop billing.
• Cancelling takes effect at the end of the term you have already paid for. You keep Premium until then, after which the account reverts to the free plan. Your roster, history and connections are not deleted; features limited by plan revert to their free-plan limits.
• Refunds are handled by the store you purchased through, under its policy.
• Prices are in US dollars and may change. Any price change will apply only from your next renewal, and you will be notified in advance as required by the app store.

6. No warranty

RosterRadar is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

In particular, we do not warrant that:

• the service will be uninterrupted, timely, secure or error-free;
• roster data will always be complete, current or accurate — it depends on your airline's system, which we do not control and which may change without notice;
• notifications or reminders will always be delivered, on time or at all. Push delivery depends on your device, its operating system, its power-saving settings and third-party networks. Do not rely on RosterRadar as your only means of waking for, or being reminded of, a duty.

7. Limitation of liability

To the maximum extent permitted by law, RosterRadar and its operators will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, earnings, employment, data or goodwill, arising out of or in connection with your use of the service.

This includes, without limitation, any missed duty, late report, disciplinary action, loss of licence or loss of employment attributed to reliance on the app, on its roster data, or on its notifications.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with these terms or the service is limited to the amount you paid us for Premium in the twelve months preceding the event giving rise to the claim, or USD $50, whichever is greater.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

8. Suspension and termination

You may stop using RosterRadar at any time. To have your account and data deleted, email support@r-r.ae from the address associated with your account.

We may suspend or terminate your access if you breach these terms, if we are required to by law, or if continuing to provide the service to you would expose us or other users to risk. Where it is reasonable and lawful to do so, we will tell you why.

Sections 6, 7 and 10 survive termination.

9. Changes to the service and these terms

We may add, change or remove features, and we may update these terms. When we update them we will revise the "Last updated" date at the top of this page. Where changes are material we will make reasonable efforts to notify you in the app before they take effect. Continuing to use RosterRadar after a change means you accept the updated terms.

10. Governing law

These terms are governed by the laws of the United Arab Emirates, and the courts of the United Arab Emirates shall have exclusive jurisdiction over any dispute arising from them or from your use of RosterRadar.

11. Contact

Questions about these terms:

support@r-r.ae

See also our Privacy Policy.